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Troubleshooting
Problem
Possible Cause
Grinder not plugged in
Bean hopper not
attached properly
Grinder does not
start after pressing
Grinder overheated
the OXO button
If you see "
nothing happens, scale
is not tared properly.
No beans in hopper
Foreign item trapped
Grinder stops
mid-cycle
Grinder overheated
Grinder is louder
Grinder blocked with
than normal
foreign item
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Solution
Plug power cord into
110V outlet.
Gently remove and re-install
bean hopper ensuring
it is seated properly.
Grinder will pause function for a few
minutes to cool down. Once the
warning icon disappears, the Grinder
will be ready to use again.
Check that stainless steel plate, ground
container and lid are on the scale.
" and
Tare scale again. Refer to the
"To Switch Grinding Container"
section on pg. 13.
Fill hopper with fresh
coffee beans.
Unplug power cord and remove
hopper. Inspect hopper, upper
and lower burrs. Remove any
in burrs
foreign objects. Refer to Cleaning
and Care section.
Grinder will pause function for a few
minutes to cool down. Once the
warning icon disappears, the Grinder
will be ready to use again.
Unplug power cord and remove
hopper. Inspect hopper, upper
and lower burrs. Remove any
foreign objects. Refer to Cleaning
and Care section on pg. 16.
Problem
Possible Cause
No beans in hopper
Grinder starts but
Hopper out feed is blocked
produces no
coffee grounds
Grounds chute is clogged
The integrated scale is
detecting coffee in the ground
coffee container
Grinder won't let
me select the number
of cups/grams I want
The scale is not tared properly
and it thinks there is coffee in
the ground coffee container
Grinder display is not
Tare has not been done with
showing "0" when
the container you're trying
empty container is on
to use
the base/scale
Solution
Fill hopper with fresh
coffee beans.
Unplug power cord and remove hopper.
Inspect hopper, upper/lower burrs and
grounds chute for blockage.
Unplug power cord and remove
hopper. Use a small flexible brush
to clean grounds chute.
Select the number of total cups/
grams you want in the ground coffee
container. See pg. 11-12 for more details.
Check that stainless steel plate,
container and lid are on the scale.
Tare scale again. Refer to the
"To Switch Grinding Container"
section on pg. 13.
Tare scale with the container you
are trying to use. Refer to the "To
Switch Your Ground Coffee Container"
on pg. 13.
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