Samsung HT-E3500 Guide D'utilisation page 44

Appendix
Symptom
• The product is not
working.
You have forgotten the
rating level password.
Can't receive radio
broadcasts.
While listening to TV audio
through the Product, no
sound is heard.
"Not Available" appears on
screen.
If the HDMI output is set to a
resolution your TV cannot
support (for example, 1080p),
you may not see a picture on
your TV.
No HDMI output.
Abnormal HDMI output
screen.
AllShare Play function
I can see folders shared
through AllShare Play,
but I cannot see the files.
Video is played
intermittently.
The AllShare Play
connection between the TV
and PC is unstable.
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English
• Press and hold the remote control's 5 button for 5 seconds in NO DISC mode.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
• With no disc in the product, press and hold the product's 5 button for longer than 5
seconds. INIT appears on the display and all settings will return to the default values.
Then, press the POWER button.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM antenna in an area with
good reception.
• If the OPEN/CLOSE ^ button is pressed while listening to TV audio using the D. IN or
AUX functions, the Blu-ray/DVD disc
• The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn't support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of range.
• Press and hold the 5 button on front panel for more than 5 seconds with no disc in
the product. All settings will revert to the factory settings.
• Check the connection between the TV and the HDMI jack of the product.
• Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
• If random noise appears on the screen, it means that TV does not support HDCP (High-
bandwidth Digital Content Protection).
• AllShare Play shows only files corresponding to the Photo, Music, and Movie categories.
Files that do not correspond to these categories may not be displayed.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is not overloaded.
• IP addresses under the same subnetwork should be unique, otherwise IP collision can
results in such a phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
Check/Remedy
functions are turned on and the TV audio is muted.