Warranty Assistance - RCA 25423 Mode D'emploi

Warranty Assistance

If trouble is experienced with this equipment, for warranty information, please contact customer service at
1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may
require that you disconnect the equipment until the problem is resolved.
user's authority to operate this product. For instructions on how to obtain a replacement unit, refer to the
warranty included in this guide or call customer service at 1-800-511-3180.
Or refer inquiries to:
Beaverton, OR 97005
Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased as
a gift. This information will be valuable if service should be required during the warranty period.
Purchase Date _________________________________________________________
Name of Store _________________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship
For how long after your purchase:
• Two years, from date of purchase
What we will do:
• Provide you with a replacement unit. The exchange unit is under warranty for the remainder of the original product's
warranty period.
How you get service:
• Locate your proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within
the warranty period. Proof of warranty eligibility is required and must be presented to obtain warranty service.
• Contact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and diagnose the
problem. As you may be asked to disconnect your RCA telephone from it's power source, you must call from another
telephone. If the issue cannot be resolved by our Customer Care Team, you will be issued an RMA (Return Merchandise
Authorization) number and be given instructions on how to submit your proof-of-purchase paperwork and where to
send your defective merchandise.
are responsible for damage or loss during shipment so insuring the product during return shipping is highly
recommended.
• We will ship a replacement to you freight pre-paid.