• Damage or product failure caused by incorrect electrical current, voltage, commercial or industrial use, or use
of accessories, components, or cleaning products that are not approved by LG Canada.
• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the
finish of your product, unless such damage results from defects in materials or workmanship and is reported
within one (1) week of delivery.
• Damage or missing items to any display, open box, discounted, or refurbished product.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model
and Serial numbers, along with original retail sales receipt, are required for warranty validation.
• Increases in utility costs and additional utility expenses.
• Replacement of light bulbs, filters, or any consumable parts.
• Repairs when your product is used in other than normal and usual household use (including, without limitation,
commercial use, in offices or recreational facilities)or contrary to the instructions outlined in the product
owner's manual.
• Costs associated with removal of the product from your home for repairs.
• The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including the product owner's and installation manuals.
• Accessories to the product such as door bins, drawers, handles, shelves, etc. Also excluded are parts besides
those that were originally included with the product.
Not Covered by Warranty
Problem
• Burners do not light
• Uneven flame
Cause
Clogged or dirty burner ports or electrodes will
not allow the burner to operate properly
OK
1. Improper burner cap installation
Burner cap is
properly seated.
2. Burner ports clogged by food residue
Ports blocked by dirt
* Oval burner
To clean: Release 4 nuts
Must be cleaned
Not working
Burner cap is NOT
properly seated.
Flames uneven
Clean red part with toothbrush
WARRANTY
Prevention
• Check and clean the gas
electrode.
• Check installation of burner
head and cap
• Hardened residue should be
removed using a toothbrush.
• Oval burner
1) Release 4 nuts
2) Clean residue using
toothbrush
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