840171704 ENnv01.qxd
7/8/08
Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
• Tighten cutting assembly on jar.
Blender leaks.
• Make sure lid with filler cap is pushed down tightly on jar.
• Make sure gasket is not damaged, twisted, or missing. If damaged, please call our toll-free customer
Ice not crushed.
• See Blending Tips.
Does not blend well.
• Make sure enough liquid has been added. If mixture is too thick, continue to add liquid until mixture is
• Do not try to mash potatoes, mix stiff dough, whip egg whites, grind raw meat, or extract juices from
Does not dispense
• Make sure blender is ON and dispenser lever is in the DOWN position.
or dispenses slowly.
• If solid food or ultra-thick beverage will not dispense, pour from jar.
Dispenser leaks.
• Make sure seal rings are in place on dispenser lever and spout.
• Make sure dispenser lever is in the UP position.
Cannot remove
• Loosen cutting assembly by holding jar and turning cutting assembly counterclockwise.
cutting assembly.
• Make sure cutting assemblies are securely tightened to blender jar. If difficult to tighten, dampen
Blender jar won't
fit on base.
• Tighten top lid and cutting assembly securely before placing on blender base.
Personal Blending
Jar leaks.
2:14 PM
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service number to order a replacement.
blended to desired consistency. A minimum of 16 ounces (500 ml) is recommended for 80-ounce jar.
fruits and vegetables. The blender is not made to perform these tasks.
cutting assemblies first, then securely tighten to blender jar.
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