Battery life indicator
Batteries are low
When the batteries are approximately 80% discharged, the low battery symbol will
show at power-up for about 6 seconds. A small low battery symbol will then show
on the upper right corner of the screen. Your ActivScan® 9 device will continue to
measure reliably, but new batteries should be obtained.
Batteries are empty — replacements required
When the batteries are fully discharged, the empty battery symbol will show
at power-up for about 6 seconds and then device will automatically shut off.
You cannot take any readings and must replace the batteries.
Storage and cleaning
• Do not place/leave the item in direct sunlight, at high temperatures or in damp and dusty
places.
• Do not store at extremely low (less than -20 °C) or high (more than 55 °C) temperatures.
• Use a damp cloth or a mild cleansing agent to clean the case and then use a dry cloth to wipe
it dry.
• Do not use any strong cleansers to clean it.
• When the unit is not going to be used for a long time, remove the batteries.
(Batteries may leak or cause damage).
• Do not modify the device. NEVER open the device! This will void the manufacturer's warranty.
Calibration
This device was calibrated at the time of manufacture. If used according to the instructions
for use, periodic recalibration is not required.
Warranty
Please read all instructions before attempting to use this device. Please retain the receipt as
proof of and date of purchase. The receipt must be presented when making any claim within
the relevant warranty period. Any claim under the warranty will not be valid without a proof
of purchase.
Your device is warrantied for two years (2 years) from date of purchase.
This warranty covers defects in materials or workmanship that occur under normal use; defective
devices meeting these criteria will be replaced free of charge.
The warranty DOES NOT cover defects or damage resulting from abuse or failure to follow
the user instructions. The warranty becomes void if the device is opened, tampered with,
or used with non-Braun branded parts or accessories, or if repairs are undertaken by
unauthorised persons.
Accessories and consumables are excluded from any warranty.
For support requests, please visit www.hot-europe.com/support or find service contact
information at the end of this owner's manual.
This warranty is applicable to Europe, Middle East and Africa only.
UK Only: This does not affect your consumer statutory rights.
The LOT and SN of your device are printed on the rating label on the back of the product.
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Troubleshooting
Problem
Reason
Low battery warning
Empty battery warning
Device does not turn on,
ERROR BLUETOOTH
Problem with batteries
screen is black
ERROR BLUETOOTH
ERROR BLUETOOTH
ERROR BLUETOOTH
ERROR 0
ERROR BLUETOOTH
Cannot connect to
ERROR BLUETOOTH
ERROR 0
ERROR 0
Smartphone
ERROR BLUETOOTH
ERROR 0
ERROR BLUETOOTH
ERROR BLUETOOTH
ERROR BLUETOOTH
ERROR 1
ERROR 0
ERROR 1
ERROR 0
ERROR 1
ERROR 0
ERROR 1
ERROR 0
Measuring error
ERROR 0
ERROR 0
ERROR 2
ERROR 1
ERROR 2
ERROR 1
Pumping error
ERROR 2
ERROR 1
ERROR 2
ERROR 1
ERROR 1
ERROR 1
ERROR 3
ERROR 2
Out of Range Results Error
ERROR 3
ERROR 2
ERROR 3
ERROR 2
ERROR 3
ERROR 2
ERROR 2
ERROR 2
Pump time error
ERROR 255
ERROR 3
ERROR 255
ERROR 3
ERROR 255
ERROR 3
ERROR 255
ERROR 3
Device internal error
ERROR 3
ERROR 3
ERROR 254
ERROR 255
ERROR 254
ERROR 255
ERROR 254
ERROR 255
Calibration error
ERROR 254
ERROR 255
ERROR 255
ERROR 255
ERROR FIRMWARE
An error occurred during
ERROR 254
the Bluetooth Firmware
ERROR FIRMWARE
ERROR 254
ERROR FIRMWARE
ERROR 254
update
ERROR FIRMWARE
ERROR 254
ERROR 254
ERROR 254
ERROR FIRMWARE
ERROR FIRMWARE
ERROR FIRMWARE
ERROR FIRMWARE
ERROR FIRMWARE
ERROR FIRMWARE
English
Solution
Batteries are low. Be ready to replace batteries with new ones
soon.
Indicates that batteries are completely discharged. Insert new
batteries or check that batteries are correctly inserted.
Change batteries for new ones and make sure to insert them
correctly. If problem persists, contact consumer support.
Stay away from radio interference like microwave ovens, WiFi
routers, laptop computers, etc... Make sure Bluetooth is enabled
on your Smartphone before starting the pairing sequence.
Follow the instructions for Bluetooth pairing in the Braun
APP and re-initiate the Bluetooth pairing sequence using the
Braun APP.
The pulse signals on the cuff are too weak. Re-position the cuff
and repeat the measurement.
The cuff is not fastened properly. Re-position the cuff and
repeat the measurement.
Relax for a while and repeat the measurement. Make sure the
cuff is correctly positioned on your arm.
The cuff is not fastened properly. Re-fit the cuff, and take a
measurement again.
Remove and then reinsert the batteries. If the problem persists,
contact customer support.
Remove and then reinsert the batteries. If the problem persists,
contact customer support.
Device will automatically restart using the original Bluetooth
firmware. Re-initiate the firmware download process or follow
the on-screen instruction from Braun APP.
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