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Troubleshooting
Q1:
Do I need to use the included external AC adapter?
A1:
It is recommended that you use the included external AC adapter with the
TK-801R/TK-1601R KVM switch.
Q2:
I have the KVM switch connected properly, but my keyboard and mouse don't
work.
A2:
Please make sure your PS/2 ports are working properly by testing it with
another mouse or keyboard. Once you confirm that the PS/2 ports are functional,
please reboot your computers, and try to use the KVM switch again.
Q3:
Can I connect or disconnect the KVM cables while the computers are turned
on?
A3:
Yes, you can connect or disconnect the KVM cables while the computers are
turned on, because the interface is Hot-Pluggable.
Q4:
Will the KVM switch restore the keyboard settings when switching between
computers?
A4:
Yes, the KVM switch will restore the keyboard settings when switching
between computers. (i.e.: Cap lock, Num key, etc.)
Q5:
How do I switch from one computer to another with the KVM switch?
A5:
You can switch PCs by pressing the push button on the KVM switch or by
using the Hot-Key commands.
If you still encounter problems or have any questions regarding the TK-401R/TK-801R/
TK-1601R please contact Trendnet's Technical Support Department.
Go to Section 3 Operation for more information.
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