Chime does not sound:
• Check Chime: Disconnect wire from terminal marked "TRANS". Have someone operate push button at front door while you mo-
mentarily touch the "TRANS" wire to terminal marked "FRONT". You will see a small spark if push button, wiring, and transformer
are operating properly. Repeat the steps for "REAR" terminal and rear push button. If wiring between transformer and push button(s)
check out properly, replace chime.
• Check transformer: Test transformer voltage output with a volt meter. If a volt meter is not available, momentarily touch the two
low-voltage terminals with a screwdriver. You will see a small spark if transformer is operating properly. If no spark is evident, replace
transformer. Note: Power must be supplied from a 16 Volt AC, 10 Watt or a 16 Volt AC, 15 Watt transformer (Heath
122C, 121AC, or 125C).
• Check Push Button(s): Remove suspected push button from door frame, disconnect wire from terminals and touch bare wires
together. If chime operates, push button is defective. Replace push button.
• Using a Wireless Push Button: When the chime is wired to a push button with an LED, there might be
electrical interference with wireless push buttons. To resolve, locate the wired push button with the diode. Re-
verse the house wires connected to the push button (see Figure 11). Note: Do not remove or change the wiring
connections of the diode.
Chime sounds but does not complete entire selected tune:
• Check diode on Front Push Button: Verify diode is attached securely to push button (see page 8). Chime
may not function properly if a diode is installed on more than one push button. Note: Some push buttons have
pre-installed diodes. An additional diode should not be added if the push button has a pre-installed diode. If selected tune still does not
sound completely, replace diode (Type 1N4003-200V-1A, available at local electrical component supplier).
Chime sounds when not intended (false triggers):
The chime has a wireless receiver in it and is receiving interference from another wireless device (this can happen even if a wireless
push button is not being used). To resolve, change the code setting on the chime base and wireless push button, if applicable (see Code
Setting, page 12).
tRoUBlEshootIng — WIREd ChImE BasE
-11-
/Zenith models
®
Figure 11
598-1377-01