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Section 5: Troubleshooting and Product Information
This section should help you troubleshoot common problems with the IVEA. If these
suggestions don't resolve your issue, immediately remove the unit from clinical and
patient use and contact:
Arjo Customer Service or Technical Support: 1-800-323-1245.
Problem:
Legs will not separate
from the main column
when opening up the
IVEA.
IVEA will not stay in
the open position.
IV pole drifts
downward once it's
raised.
Handle bracket drifts
downward.
Handle height is
difficult to adjust.
IVEA will not collapse
when foot pedal is
depressed.
Try this:
Rest the collapsed IVEA on the floor. Lift up the top of
main column with one hand and lightly push down on
the rear portion of one leg and then the other, with the
other hand. Do not stand unit on end to open.
If the IVEA doesn't "click" into a locked position when
opened, lift up gently on the foot pedal with your toe
until it "clicks" and locks. When the IVEA is in a locked
open position the Lock Pin Indicator button will be flush
with the brace bracket.
Ensure that the blue pole adjustment lever at the base
of the IV pole is pushed firmly closed. If the lever is
fully closed and the IV pole still drifts down, the pole
adjustment lever may need to be tightened (Contact
your hospital biomedical department or Arjo Technical
Support at 1-800-323-1245).
Ensure that the blue handle height adjustment lever is
pushed firmly closed. If the lever is fully closed and the
bracket still drifts downward, the lever may need to be
adjusted (Contact your hospital biomedical department
or Arjo Technical Support at 1-800-323-1245).
To raise or lower the handle bracket, open up the
handle adjustment lever fully, grasp the bracket in
the middle (near eyelet), and while supporting handle
bracket, gently slide the bracket parallel to the column
to raise or lower.
To collapse the IVEA for storage, gently depress the
foot pedal, then gently push the main column toward
the floor. The IVEA should collapse smoothly. Control
the main column's descent to prevent the unit from
"slamming" shut.
IVEA® 600S
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