Troubleshooting - Widex PHONE-DEX Mode D'emploi

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Troubleshooting

Check that the telephone line cord is undamaged and properly plugged in� Disconnect any
additional equipment, extension cords and other telephones� If the problem is resolved, the
fault is with some other equipment�
Test the equipment on a known working line (e�g� at a neighbor's house)� If the equipment
works there, the fault is probably with your telephone line� Please report this to your network
operator�
No number shown when ringing
• This function requires a Caller ID subscription from your service provider�
Warning tone/Not possible to make calls
• The batteries may be running low (charge the handset)�
• The hand unit may be nearly out of range� Move closer to a base unit�
Telephone does not work
• Check that the power adapter/telephone line cord is connected correctly�
• Check that you have selected Tone Dial, see System Settings�
• Check the charge status of the handset batteries�
• Connect another functioning telephone to the network wall socket�
The telephone continues to ring
Some of the telephone's ringers do not follow the line signal, which means that the signal may
continue for up to 8 seconds after answering a call�
If the telephone still does not work, please contact the place of purchase for service� Don't
forget the receipt or a copy of the invoice�
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