TROUBLESHOOTING
Problem
Robot does not capture the debris
Robot stopped moving in the middle
of pool but swivel head is still turning
Swivel head rotates repeatedly
Robot does not cover the entire pool
Robot moves along the pool wall
Robot moves slowly or does not move
at all.
Swivel head does not turn or turn
noticeably slowly
Possible Cause
Battery is running out
Impeller is jammed
Suction mouth is clogged
Impeller is broken
Debris compartment is full
Robot stopped by obstacle or
large creases in the pool liner.
Robot is stopped by suction
from the main drain of pool floor
Air trapped inside the robot
Debris compartment is full
Operation time is shorter as
expected
Moving direction is interrupted
by water circulation generated
by filtration system
Wheel is jammed
Position of locking pin is not set
properly.
Algae renders the pool floor
slippery which results in the
robot going in circles.
Position of locking pin is not set
properly / robot facing direction
is wrong at beginning.
Debris compartment is full or
filter cover is clogged.
Suction mouth is clogged
Impeller is jammed
Side flap does not come up.
Swivel head bottom is jammed
Solution
Charge the robot again.
Power off the robot and inspect the hole under the
swivel head to see if the impeller is jammed by large
debris. If necessary, contact your dealer for further
instructions.
WARNING!
Make sure the robot is off before
the unit is serviced.
Remove clogged objects from the suction mouth.
Contact your dealer for replacement.
Clean both debris compartment and filter cover.
Check to see that if there is anything obstructing the
cleaner. Remove the obstacle.
Turn off the filtration system as instructed in manual.
The swivel head may rotate repeatedly for a few minutes
once the robot sinks to the pool bottom.
This phenomenon will stop once the air trapped inside
the robot is gradually discharged and the robot will begin
to move regularly.
Clean the debris compartment
Clean the filter compartment and recharge the robot for
6 hrs
Turn off the filtration system (as instructed in filtration
manual) at least 15 minutes before robot operation.
Check and remove debris from the wheel.
Follow instruction to adjust the locking pin position.
Scrub the pool bottom and robot wheels to remove the
algae
Follow instruction to adjust locking pin setting. Make
sure that robot's front/back faces the pool wall at
beginning.
Clean the debris compartment. Flush the screen with
water to remove small particles. If brush is deem
necessary, use a soft brush to clean the screen gently.
Note: make sure that the filter cover is In place before
next operation
Remove clogged objects from the suction mouth
Power off the robot and inspect the hole under the
swivel head to see if the impeller is jammed by large
debris. If necessary, contact your dealer for further
instructions.
WARNING!
Make sure the robot is off before
the unit is serviced.
Check and remove any debris that hinders the
movement of the flap.
Detach the swivel head and smoothening-ring in
accordance with instructions of section "How to remove
the battery pack" from the manual, then:
- Remove trapped debris
- Verify the smoothening-ring and bottom plate are
installed correctly (refer to below diagrams)
- Inspect the smoothening-ring for potential damages
and wear and tear. Replace with a new one if
necessary
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