Dazzle Creation Station 200 Guide De Démarrage Rapide page 10

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3. E-mail support.
If you are unable to find an answer to your questions with the help of our
web site, Pinnacle Systems also offers technical support by e-mail. E-mails
will be answered as quickly as possible. Please use the "Ask a Question"
box for this purpose. Before the e-mail is submitted, five solutions to your
problem will be suggested. Please read these carefully, as more than 70% of
customers find suitable answers in these proposed solutions.
4. Discussion forum.
More than 100,000 registered users make use of this free service. Visit the
Pinnacle Systems online discussion forum to see whether your question has
already been asked and a suitable answer found. To use the service, ask your
question in the discussion forum and you will receive help from Pinnacle
Systems or other users.
A search function is provided in the discussion forum. If you enter "poor
picture", for example, contributions on this subject will be displayed.
When you make use of Pinnacle Systems technical support, you should have
all the technical information on your computer configuration ready to hand.
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