Whirlpool WRS315SDHZ Instructions D'installation page 15

ICE AND WATER
Ice dispenser will not operate
properly
Ice or water has an off-taste,
odor, or gray color
Water dispenser will not
operate properly
Possible Causes and/or Recommended Solutions
Doors not closed completely - Make sure both doors are firmly closed. (On some models,
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only the freezer door must be closed in order to operate the dispenser.)
New installation - After connecting the refrigerator to a water source, flush the water system.
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(See "Water and Ice Dispensers" in the User Instructions or User Guide.) Wait 24 hours for ice
production to begin. Wait 72 hours for full ice production. Discard the first three batches of
ice produced.
Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker
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and make sure the ice storage bin is firmly in position. See "Ice Maker and Storage Bin" in the
User Instructions or User Guide.
Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice
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delivery chute - Remove or separate the clogged ice, using a plastic utensil if necessary.
Clean the ice delivery chute and the bottom of the ice storage bin using a warm damp cloth,
then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the
storage bin and clean both the storage bin and the delivery chute every 2 weeks.
Wrong ice has been added to the storage bin - Use only ice cubes produced by the current
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ice maker.
Dispenser is locked - Unlock the dispenser. See "Water and Ice Dispensers" in the User
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Instructions or User Guide.
Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on
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the door, temporarily switch from crushed ice to cubed ice to clear the jam.
Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing.
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Wait a few minutes for the dispenser to reset, then resume dispensing. Take large amounts of
ice directly from the ice bin, not through the dispenser.
Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to
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the home affects the flow from the dispenser. See the "Water Supply Requirements" section.
Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See
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"Water Filtration System" in the User Instructions or User Guide.
New plumbing connections - New plumbing connections can result in off-flavored or
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discolored ice or water. This problem should go away over time.
Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the
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ice maker to produce new ice.
Odor has transferred from food - Use airtight moisture-proof packaging to store food.
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Use of non-recommended water supply line - Odors and tastes can transfer from certain
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materials used in non-recommended water supply lines. Use only a recommended water
supply line. See the "Water Supply Requirements" section.
There are minerals (such as sulfur) in the water - A water filter may need to be installed in
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order to remove the minerals.
Water filter was recently installed or replaced - Gray or dark discoloration in ice or water
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indicates that the water filtration system needs additional flushing. See "Water and Ice
Dispensers" in the User Instructions or User Guide.
Doors not closed completely - Make sure both doors are firmly closed. (On some models,
■
only the freezer door must be closed in order to operate the dispenser.)
Refrigerator is not connected to a water supply, or the water supply shut-off valve is not
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turned on - Connect the refrigerator to a water supply and make sure the water shut-off valve
is fully open.
Kink in the water source line - A kink in the water line can reduce water flow to the
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dispenser. Straighten the water line.
Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to
■
the home affects the flow from the dispenser. See the "Water Supply Requirements" section.
New installation - After connecting the refrigerator to a water source, flush the water system.
■
See "Water and Ice Dispensers" in the User Instructions or User Guide.
Dispenser is locked - Unlock the dispenser. See "Water and Ice Dispensers" in the User
■
Instructions or User Guide.
Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See
■
"Water Filtration System" in the User Instructions or User Guide.
A reverse osmosis water filtration system is connected to your cold water supply - This
■
can decrease water pressure. See the "Water Supply Requirements" section.
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
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