Troubleshooting tips ... Before you call for service
Problem
Suds in the tub
Detergent left in dispenser
cups
Black or gray marks
on dishes
Dishes don't dry
Long cycle times
Control panel responded
to inputs but dishwasher
never filled with water
18
Possible Cause
Wrong detergent.
Rinse agent was spilled.
Dishes or utensils are blocking
the detergent cup.
Aluminum utensils have rubbed
against dishes.
Low inlet water temperature.
Rinse agent dispenser is empty.
Additional drying time is
needed.
Cycle selection.
Cycle completion.
Dishwasher washes by
alternating mid and lower spray
arms.
Soil level.
Door may not be completely
closed.
Water valve may be turned off.
Flood float may be stuck.
What To Do
Use only automatic dishwasher detergents to avoid
sudsing. Finish
Quantum
®
Detergent has been approved for use in all GE
Appliances dishwashers.
To remove suds from the tub, open the dishwasher and
let suds dissipate. Pump out water by pressing Start and
close the door. Wait 30 seconds. Open the door, press
and hold Start for 3 seconds, and close the door. Repeat
if necessary.
Always wipe up rinse agent spills immediately.
Reposition the dishes, so the water from the lower spray
arm can flush the detergent cup. See the Loading
section. Reposition the tall utensils or heavy silverware
that may be keeping the dispenser cup door from
opening. See the Loading section.
Remove marks with a mild, abrasive cleaner.
Make sure inlet water temperature is at least 120°F
(49°C).
Select Heated Dry or Dry Boost.
Use Wash Temp Boost.
Check the rinse agent dispenser and fill as required.
Leave door closed after the Clean light appears to
allow the fan to run an additional 90 minutes (on some
models).
Note: If you open the door, this fan extension will be
cancelled.
If using Light cycle which uses lower water temperature
and thus limited dry performance, switch to a different
cycle.
Allow cycles to fully complete. See Long cycle times in
this TROUBLESHOOTING TIPS section.
Longer cycles are normal. For best wash and dry
performance, let cycle complete.
The turbidity sensor senses how much soil is on the
dishes. Heavy soiled dish loads will add more time to
the cycle. This is normal function. For best wash and dry
performance, allow cycle to complete.
Make sure the door is firmly closed.
Make sure water valve (usually located under the sink) is
turned on.
Remove Ultra-Fine filter and lightly tap the piece under
the ultra fine filter that looks like a salt shaker. Replace
the filter
Automatic Dishwashing
®
29-6273