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FAQ
FOIRE AUX QUESTIONS
Q1 :
Où puis-je obtenir plus d'informations sur le routeur Wi-Fi ?
Site de la FAQ en ligne : https://rog.asus.com/networking/rog-rapture-gt-ax6000-model/helpdesk
•
Site de mise à jour des pilotes et du firmware : https://rog.asus.com/networking/rog-rapture-gt-ax6000-model/helpdesk_download
•
Service clientèle : consultez la section Centres d'appel mondiaux de ce guide.
•
Vous pouvez consulter le manuel de l'utilisateur en ligne à l'adresse suivante : https://rog.asus.com/networking/rog-rapture-gt-ax6000-model/helpdesk_manual
•
Networks Global Hotline Information
Area
Country/ Region
USA
Americas
Canada
NOTES:
• UK support e-mail: network_support_uk@asus.com
• For more information, visit the ASUS support site at: https://www.asus.com/support/
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe
in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging
materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published
the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
IMPORTANT NOTE:
Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC
exposure compliance requirement, please follow operation instruction as documented in this manual. This device is restricted for indoor
use.
WARNING! This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used
for this transmitter must be installed to provide a separation distance of at least 25cm from all persons and must not be co-lo-
cated or operating in conjunction with any other antenna or transmitter.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED)
This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject
to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite
systems.
CAN ICES-003(B)/NMB-003(B)
Radio Frequency (RF) Exposure Information
The radiated output power of the ASUS Wireless Device is below the Innovation, Science and Economic Development Canada radio
frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during
normal operation is minimized.
This equipment should be installed and operated with a minimum distance of 29cm between the radiator any part of your body.
This device has been certified for use in Canada. Status of the listing in the Innovation, Science and Economic Development Canada's REL
(Radio Equipment List) can be found at the following web address:
http://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html
Additional Canadian information on RF exposure also can be found at the following web:
https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Hotline Number
Service Hours
8:30-12:00 EST Mon-Fri
1-812-282-2787
9:00-18:00 EST Sat-Sun
Déclaration de conformité de Innovation, Sciences et Développement économique Canada (ISED)
Le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
La bande 5150 – 5250 MHz est réservée uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux.
CAN ICES-003(B)/NMB-003(B)
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par cet appareil sans fil est inférieure à la limite d'exposition aux fréquences radio d'Innovation, Sciences et
Développement économique du Canada (ISED). Utilisez l'appareil sans fil de façon à minimiser les contacts humains lors d'un fonctionnement
normal.
Cet équipement doit être installé et utilisé avec un minimum de 29cm de distance entre la source de rayonnement et votre corps.
L'utilisation de cet appareil est autorisée au Canada. Pour consulter l'entrée correspondant à l'appareil dans la liste d'équipement radio (REL -
Radio Equipment List) d'Innovation, Sciences et Développement économique du Canada, rendez-vous sur :
http://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html
Pour des informations supplémentaires concernant l'exposition aux fréquences radio au Canada, rendez-vous sur :
https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
This radio transmitter [3568A-RTAX5600] has been approved by Innovation, Science and Economic Development Canada to operate with the
antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than
the maximum gain indicated for any type listed are strictly prohibited for use with this device.
Le présent émetteur radio (3568A-RTAX5600) a été approuvé par Innovation, Sciences et Développement économique Canada pour
fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal d'antenne. Les types d'antennes non inclus
dans cette liste qui ont un gain supérieur au gain maximal indiqué pour tout type listé sont strictement interdits pour une utilisation avec cet
appareil.
Set
Ant.
Brand
P/N
Type
1
1~4
WHA YU
C660-510557-A
Dipole
The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still
complies with the e.i.r.p. limit.
Le gain maximal d'antenne permis pour les dispositifs utilisant les bandes 5250-5350 MHz et 5470-5725 MHz doit se conformer à la limite de p.i.r.e.
The maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p.
limits specified for point-to-point and non-point-to-point operation as appropriate.
Le gain maximal d'antenne permis (pour les dispositifs utilisant la bande 5725-5850 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour
l' e xploitation point à point et non point à point, selon le cas.
For indoor use only.
Pour une utilisation en intérieur uniquement.
Safety Notices
• Use this product in environments with ambient temperatures between 0°C(32°F) and 40°C(104°F).
• Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
• DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
• DO NOT place or drop objects on top and do not shove any foreign objects into the product.
• DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
• DO NOT cover the vents on the product to prevent the system from getting overheated.
• DO NOT use damaged power cords, accessories, or other peripherals.
• If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
• To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
• DO NOT mount this equipment higher than 2 meters.
Avertissements de sécurité
• Utilisez ce produit dans un environnement dont la température ambiante est comprise entre 0˚C (32°F) et 40˚C (104°F).
• Référez-vous à l'étiquette située au dessous du produit pour vérifier que l'adaptateur secteur répond aux exigences de tension.
• NE PAS placer sur une surface irrégulière ou instable. Contactez le service après-vente si le châssis a été endommagé.
• NE PAS placer, faire tomber ou insérer d'objets sur/dans le produit.
• NE PAS exposer l'appareil à la pluie ou à l'humidité, tenez-le à distance des liquides. NE PAS utiliser le modem lors d'un orage.
• NE PAS bloquer les ouvertures destinées à la ventilation du système pour éviter que celui-ci ne surchauffe.
• NE PAS utiliser de cordons d'alimentation, d'accessoires ou autres périphériques endommagés.
• Si l'adaptateur est endommagé, n'essayez pas de le réparer vous-même. Contactez un technicien électrique qualifié ou votre revendeur.
• Pour éviter tout risque de choc électrique, débranchez le câble d'alimentation de la prise électrique avant de toucher au système.
• Ne placez pas cet appareil à une hauteur supérieure à 2 mètres.
All cables used to connect peripherals must be shielded and grounded. Operation with cables connected to peripherals that are
not shielded and grounded may result in interference to radio and television reception.
Antenna Gain (dBi)
Connector
2.4GHz
5GHz (Band 1)
5GHz (Band 2)
2.77
3.14
3.47
5GHz (Band 3)
5GHz (Band 4)
1.86
2.98
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