Warranty claims
The guarantee period for this appliance is 24 months. The guarantee starts from the date of
purchase (cash receipt). In case of malfunction you may send the appliance to your dealer,
please add information about the malfunction and the original purchase receipt (which is
obligatory for a repair free of charge)
Within the guarantee period we repair defects of the appliance, which are based on material
or manufacturing faults, in our choice by repair or exchange. These obligations do not
extend the period of guarantee. No claim on a new period of guarantee results from it.
In case of demands please contact the Service Hotline:
PRODOMUS Vertriebsgesellschaft mbH
Customer Service (Kundendienst)
Landsbergerstrasse 439, 81241 Munich, Germany
Service Hotline: 0049 (0) 89 3000 88 – 21
Service Fax: 0049 (0) 89 3000 88 – 11
An exact description of the complaint reduces the processing time.
We apologise for any inconvenience, that any claims of good-will are excluded:
after expiry of the lifetime due to the construction and especially for batteries,
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accumulators, electric lamps etc.
for consumption accessories and wear parts such as driving belts, motor coals, tooth
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brushes, grinding attachments, dough hooks, beaters, mixer attachments, round cutters
etc.
in case of breakage, as e.g. glass, porcelain or plastic
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in case of damages in transport, misuse, as well as
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in case of lack of care, cleaning and maintenance and in case of non observance
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of operation or mounting instructions
in case of chemical and/or electrochemical effects
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in case of operation with wrong type of current respectively voltage and in case
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of connecting to unsuitable power sources
in case of abnormal environmental conditions and in case of strange operation
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conditions
as well as then, if repairs or illegal abortions are made by persons, who are not authorised
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by us or
if our appliances are equipped with spare parts, supplementary parts or accessories,
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which are not original parts or
if contact with unsuitable material have caused the damage
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Subject to technical alterations
Importer:
PRODOMUS Vertriebs-GmbH
Landsberger Straße 439
81241 München
24
Version 04/2017