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TROUBLESHOOTING PROCEDURES
Issue
Cause
After installation,
1. The power source is not turned ON.
the unit doesn't
work.
2. The power line and the cable locking connector
is not connecting properly.
3. The switch board or control board wirings are
disconnected.
4. The switch board or control board is defective.
Light works, but
1. The blower cable is disconnected.
blower is not
2. Debris or obstruction in motor.
turning.
3. Motor defective or possibly seized.
4. Damaged capacitor.
5. The switch board or control board is defective.
The unit is
1. The blower is not secured in place.
vibrating.
2. Damaged blower wheel.
3. The hood is not secured in place.
The blower is
1. The LED light strip connector is disconnected.
working, but the
lights are not.
2. Defective LED light strip.
3. The switch board or control board is defective.
The unit turns on
1. A spot light or kitchen lamp is shining directly
by itself.
onto the switch controls.
The hood is
1. Using the wrong size of ducting.
not venting out
properly.
2. Using the wrong type of ducting. Flexible ducting
3. The hood might be hanging to high from the
cook top.
4. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
5. Blockage in the duct opening or ductwork.
What to do
1. Make sure the circuit breaker and the unit's
power is ON.
2. Check the power connection with the unit is
connected properly.
3. Make sure the wirings at the switch board and
control board are connected properly.
4. Change the switch board or control board.
1. Connect the blower cable.
2. Remove the debris or obstrunction.
3. Change the blower.
4. Change the capacitor.
5. Change defective part.
1. Tighten the blower in place.
2. Replace the blower.
3. Check the installation of the hood.
1. Connect the LED light strip connector.
2. Change the LED light strip.
3. Change the switch board or control board.
1. The switch controls are light sensative. A
direct light source onto the switch controls
may disrupt switch functions.
1. Change the ducting to at least 6" round or
higher.
2. Change the ducting to solid rigid metal
ducting.
3. Adjust the distance between the cook top and
the bottom of the hood within 26" and 34"
range.
4. Close all the windows and doors to eliminate
5. Remove all the blocking from the duct work or
duct opening.
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