If you drop the trimmer, carefully inspect it for damage. If the
blade is bent or cracked, handles broken or if you see any
other condition that may affect the trimmer's operation, it
must be repaired before putting it back into use. Call our
customer service help line at 1-800-313-5111 for assistance.
CAUTION: Do not at any time let brake fluids, gasoline,
petroleum based products, penetrating oils, etc., come in
contact with plastic parts. They contain chemicals that can
damage, weaken or destroy plastic.
Make sure the battery is detached from the unit, then use
only mild soap and a damp cloth to clean the tool. Never let
any liquid get inside the tool; never immerse any part of the
tool into a liquid.
IMPORTANT: To assure product SAFETY and
RELIABILITY,
repairs, maintenance and adjustment
should be performed by a qualified individual using only
identical replacement parts.
Problem
Unit does not run
Slow running, noisy or hot blades
Battery will not charge
MAINTENANCE
TROUBLESHOOTING
Possible Cause
Battery not making contact
Trigger switch not operational
Battery not installed properly
Battery not charged
Dry, corroded blades
Blades or blade support bent
Bent or damaged teeth
Loose blade bolts
Battery not inserted into charger
Charger not plugged in
Surrounding air temperature too
hot or too cold
CALL US FIRST !!
Call us first with questions about operating or maintaining your hedge trimmer
at 1.800.313.5111 between 8:00 a.m. – 5:00 p.m. Eastern Standard Time,
or send emails to earthwise@reelin.com.
The cutting blades are made from high quality, hardened
steel and with normal usage, they will not require
re-sharpening. However, if you accidentally hit a wire fence,
stones, glass or other hard objects, you may put a nick in the
blade. There is no need to remove this nick as long as it
doesn't interfere with the movement of the blade. If it does
interfere, make sure the battery is detached from the unit
and use a fine toothed file or sharpening stone to remove
the nick.
Fertilizers and other garden chemicals contain agents which
greatly accelerate the corrosion of metals Do not store the
tool on or adjacent to fertilizers or chemicals.
LUBRICATE BLADES -
Stop the unit and remove
the battery pack. Then
remove any debris on
blades. Apply a light
machine oil along the
edge of the top and bottom
blade supports. Make sure
handles remain clean and
dry.
Check battery is fully inserted
Check that lock off button is fully depressed before moving
trigger
Check battery installation
Check battery charging requirements
Lubricate blades
Straighten blade or blade support
Straighten teeth
Tighten blade bolts
Insert battery into charger until red LED appears
Plug charger into a working outlet
Check current at receptacle by plugging in a lamp or other
appliance
Check to see if receptacle is connected to a light switch which
turns power off when you turn out the lights.
Move charger and tool to a surrounding air temperature of about
32° F (0° C) or below 100° F (37,8°C)
6
Possible Solution