Cleaning Your Grill; Troubleshooting Guide - Ninja AG301EU Instructions

CLEANING YOUR GRILL

The unit should be cleaned thoroughly
after every use. Always let the appliance
cool before cleaning.
• Unplug the unit from the wall socket
before cleaning. Keep the lid open after
removing your food so the unit
will cool down more quickly.
• To clean the main unit and control panel,
wipe them with a damp cloth.
• The cooking pot, grill plate, crisper
basket, splatter guard, cleaning brush and
any other additional Ninja grill accessories
are dishwasher safe.
NOTE: NEVER use abrasive tools or
cleaners. NEVER immerse the main
unit in water or any other liquid.
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• If hand-washing, use the cleaning brush
to help wash the parts. Use the opposite
end of the cleaning brush as a scraper
to assist with releasing baked-on foods.
Air-dry or towel-dry all parts after
hand-washing.
• If food residue or grease are stuck on the
grill plate, splatter guard, or any other
removable part, place them in a sink or
stack them in the pot and fill with warm,
soapy water and allow to soak for a couple
hours or overnight. After soaking, use the
cleaning brush to clean each part.
• Over time, the splatter guard front tabs and
frame may accumulate grease. Soaking the
splatter guard overnight will help soften
the baked-on grease. After soaking, use the
cleaning brush to remove the grease from
the stainless steel frame and front tabs.

TROUBLESHOOTING GUIDE

• "Add Food" appears on the control
panel display.
The unit has completed its Grill preheating
and it is now time to add your ingredients.
• "Shut Lid" appears on the control
panel display.
The lid is open and needs to be closed
for the selected function to start.
• "Add Pot" appears on the control
panel display.
The pot is not installed in the unit.
• "E" appears on the control panel display.
The unit is not functioning properly.
Please contact Customer Service at
0800 000 9063.
• Why do blinking lights appear after
I press the START/STOP button?
This is a progress bar indicating how far
along you are in the preheating cycle.
• Why does the preheat progress
bar not start from the beginning?
When the unit is warm from previously
being used, it will not require the full
preheating time.
• Should I add my ingredients
before or after preheating?
Let the unit preheat before adding
ingredients.
• Why is my unit emitting smoke?
When using the Grill function, always
select the recommended temperature
setting. Recommended settings can be
found in the Quick Start Guide/ Inspiration
Guide. Make sure the splatter guard
is installed.
• How do I pause the unit so I can check
my food?
When the lid is opened during a cooking
function, the unit will automatically pause.
• My food is burned.
Do not add food until preheating is
complete. For best results, check progress
throughout cooking and remove food
when desired level of brownness has
been achieved. Remove food immediately
after the cook time is complete to avoid
overcooking.
• My food didn't cook when Air Frying.
For consistent browning, make sure
ingredients are arranged in an even layer
on the bottom of the crisper basket with
no overlapping. Shake loose ingredients
during cooking for consistent crispiness.
• Why is my food blowing around when
Air Frying?
Occasionally, the fan will blow lightweight
foods around. To prevent this, secure
loose food (like the top slice of bread
on a sandwich) with cocktail sticks.
• Can I Air Fry fresh battered ingredients?
Yes, but use the proper breading
technique. It is important to coat foods
first with flour, then with egg and then
with bread crumbs. Be sure to press the
bread crumbs onto the food so they stick
in place. Loose breading may be blown
off by the unit's powerful fan.
• The control panel display is no longer
illuminated.
The unit is off. Press the power button
to turn it back on.
• Can I cancel or override preheating?
Preheating is highly recommended for
best results. skip preheating by selecting
the function again after you press the
START/STOP button. However, you
cannot override preheating when
using the Grill function.
• How can I deep clean the splatter guard?
The splatter guard should be cleaned
after each use and is dishwasher safe.
Over time, the splatter guard front
tabs and frame may accumulate grease
buildup. Soaking the splatter guard
overnight will help soften the baked-on
grease. After soaking, use the cleaning
brush to remove the grease from the
stainless steel frame and front tabs.
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