Warranty - broda Elite Tilt Recliner Manuel D'utilisation

7 WARRANTY

BRODA SEATING
WARRANTY
BRODA provides a Three Year Warranty on the chair frame, and a One Year Warranty on all other
components subject to the following conditions:
No warranty is provided on seat pads or cloth covers.
The chair frames are guaranteed for three years against structural defects or failure. All other parts (except
seat pads and cloth covers) including but not limited to strapping, cushions, gas springs and attachments,
casters, wheels, brakes and armrests are guaranteed for one year against defects in materials and
workmanship based on normal institutional use. The guarantee does not cover malicious or deliberate
damage or damage from misuse. The guarantee does not cover use of BRODA chairs in a shower or pool,
with the exception of the BRODA Commode/Shower Chair.
Modifications to BRODA products or the use of non-BRODA supplied parts voids the warranty. This
warranty does not cover shipping damage (see below).
BRODA will provide new or refurbished parts for installation by the owner at no cost following confirmation
by the local BRODA Representative or the BRODA Head Office Customer Service Representative. On
request, defective parts must be returned to the factory within thirty days of receipt of the replacement parts
by the owner. If the defective parts are not returned to BRODA on request, the owner will bear the cost of the
replacement parts on invoice from BRODA.
Warranty does not include on-site labor for the installation of warranty parts or warranty repairs. The owner
may return to BRODA products for warranty replacement or repair by shipping items prepaid and insured to
the factory. Warranty completed at the factory includes both materials and labor. The decision to repair or
replace parts is at the discretion of BRODA. All returns to the factory require prior authorization from
BRODA.
BRODA retains the right to make design and application changes without notice. All orders will be filled
with BRODA's current models unless otherwise specified by the purchaser.
BRODA chairs are designed for patient mobility, positioning, and comfort in specialty seating, however, the
application of BRODA products shall remain the responsibility of the purchaser or user.
This warranty is not transferable.
RETURNS
BRODA Seating will not accept any returns without a prior Returned Goods Authorization Number. Please
contact our Head Office Customer Service Representative at 1-800-668-0637 for assistance. Returns must be
insured when shipped.
DAMAGED FREIGHT
NOTIFY THE CARRIER OF ANY DAMAGE IMMEDIATELY
It is the responsibility of the person receiving the goods to examine cartons and goods before accepting
receipt. Note all damages on the bill of lading and file a claim if necessary. Notify the carrier of any
concealed damaged within 48 hours of receipt.
BRODA insures all products for in transit damage, failure to notify the carrier of in transit damage voids both
the insurance and the BRODA warranty. If you require assistance, contact our Head Office at 1-800-668-
0637.
SALES TAX
Most BRODA products are G.S.T. Zero Rated and Exempt from Canadian Provincial Sales Tax. Purchasers
may be required to check with their Provincial or State Tax Office for purchaser tax payment.
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