General Warranty Conditions - Medion MD 16623 Mode D'emploi

14. General Warranty Conditions

14.1. General information
The warranty period is 24 months and begins on the day the product is purchased.
The warranty covers all types of material and product damage that could occur
during normal use.
Please keep your original proof of purchase in a safe place. The warranty provider
reserves the right to refuse to confirm the status of the warranty or to carry out a
repair under warranty if a valid proof of purchase cannot be produced.
If it is necessary to return your device for repair, please ensure that it is suitably
packaged for transportation. Unless otherwise specified, you shall bear the costs for
sending the device and the transport risk. The warranty provider does not assume
any liability for additional materials sent with the product that do not belong to the
original package contents supplied with the product.
Please enclose as much information as possible about the fault when sending the
device to the warranty provider. In order to make a valid claim under warranty and
before returning the device, please contact the Service Hotline operated by the
warranty provider or the Service Portal. They will provide you with information on
how to proceed further.
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