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If there is a problem?
PROBLEM
Water drips from the
holes in the soleplate.
The iron drips
when you start ironing.
Brown streaks come
through the holes in
the soleplate and stain
the linen.
The soleplate is dirty
or brown and can stain
the linen.
There is little or no
steam.
The soleplate is
scratched or damaged.
Steam or water come
from the iron as you
finish filling the tank.
The spray does not
spray.
If you have any problem or queries, please contact our Customer
POSSIBLE CAUSE
The chosen temperature is too
low and does not allow for the
formation of steam.
You are using steam while the
iron is not hot enough.
You are using the Shot of Steam
button too often.
There is too much steam.
You have stored the iron horizon-
tally, without emptying it and wit-
hout setting it to
.
You have removed the anti-scale
rod to fill your iron.
You are using chemical descaling
agents.
You are not using the right type
of water.
Fabric fibres have accumulated
in the holes of the soleplate and
are burning.
Your linen has not been rinsed
sufficiently or you have ironed a
new garment before washing it.
Your are ironing with an inap-
propriate program (temperature
too high).
You are using starch.
The water tank is empty.
The anti-calc valve is dirty.
Your iron has a build-up of scale.
Your iron has been used dry for
too long.
You have placed your iron flat
on a metallic rest-plate or ironed
over a zip.
The steam control is not set to
the
position.
The water tank is overfilled.
The water tank is not filled
enough.
Relations team first for expert help and advice.
SOLUTION
Position the thermostat in the steam range
(from •• to MAX).
Wait until the thermostat light goes out.
Wait a few seconds between each use of
the button.
Reduce the steam.
See the section "Storing your iron".
Do not extract the anticalc valve when
filling the iron.
Do not add any descaling agents to the
water in the water tank.
Perform a self-cleaning operation and
consult the chapter «What water should
I use?».
Perform the self-cleaning operation and
clean the soleplate with a damp sponge.
Vacuum the holes of the soleplate from
time to time.
Make sure that your laundry is rinsed
sufficiently so as to remove any deposits of
soap or chemical products on new clothes.
Clean the soleplate as indicated above.
Select the appropriate program.
Clean the soleplate as indicated above.
Always spray starch onto the reverse side of
the fabric to be ironed.
Fill it.
Clean the anti-calc valve.
Clean the anti-calc valve and carry out a
self-clean.
Carry out a self-clean.
Always set your iron on its heel.
Do not iron over zips.
Check that the steam control is set to the
position.
Never exceeed the Max level.
Fill up th water tank.
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