Exceptions and Self-check
When the product works abnormally, the red indicator light on the main machine will flash, and the relevant
voice prompts will be heard at the same time. Please follow the voice prompts to solve the problem.
Voice Prompt
The bumper is stuck. Please
check.
The wheels are stuck. Please
check whether the wheels are
stuck with foreign objects, or
move the machine to a new
position and restart it.
The side brush is stuck. Please
check.
T h e r o l l i n g b r u s h i s s t u c k .
P l e a s e r e m o v e t h e r o l l i n g
brush and clean it.
The wheels are suspended.
Please move the machine to a
new position and restart it.
The machine is trapped. Please
move the machine to a new
position and restart it.
• The bumper is stuck. Please tap repeatedly to remove foreign objects. If there are no
foreign objects, please move the machine to a new position and restart it.
• The wheels are stuck. Please check whether the wheels are stuck with foreign objects,
or move the machine to a new position and restart it.
• The side brush may be entangled with foreign objects. Please clean and restart it.
• The rolling brush may be entangled with foreign objects. Please remove the rolling brush
and clean the rolling brush, connection part of the rolling brush, rolling brush cover and the
dust suction port.
• The wheels are suspended. Please move the machine to a new position and restart it.
• The machine is trapped. Please clear the obstacles around the machine.
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Solution
EN