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Technical Support
In North America, POWERVAR provides technical product support
during our regular business hours of 8:00 a.m. to 5:00 p.m. Central
Time. Between the hours of 5:00 p.m. and 8:00 a.m., our phone system
will allow you to leave a message for our technical support department.
The phone mail system also provides an emergency number to call
in the event you should require immediate assistance. You may also
communicate with our customer service/support department via fax
or email. In North America, call toll free at (800) 369-7179. Our North
American fax number is (847) 596-7100. In Europe, POWERVAR
provides technical support between 8:00 and 17:00 GMT. Contact our
European headquarters at +44 (0) 1793-553980 or visit our website at
www.powervar.com for more locations.
8.0 UPM WARRANTY
POWERVAR warrants its uninterruptible power managers or UPM
(known hereafter as the "product") to be free from defects in materials
or workmanship for a period of five years from the date of shipment.
POWERVAR warrants the batteries used in the product to be free from
defects in materials or workmanship for a period of two years from the
date of shipment. The product will be repaired or (at POWERVAR's
option) replaced at no charge during this warranty period. Product must
be returned prepaid to the factory.
POWERVAR makes no warranties, expressed or implied, of
merchantability, fitness for a particular purpose, performance, condition,
capacity or otherwise. POWERVAR is not liable for incidental or
consequential damages, monetary loss, loss of sales, or loss of business
resulting from the failure or malfunction of the product. Warranty is
void on any product that is misused, misapplied, abused, altered or
repaired by any unauthorized personnel or where evidence of tampering
exists. The foregoing constitutes the sole and exclusive remedy of the
purchaser and is in lieu of all other warranties. No greater degree of
liability is imposed on POWERVAR.
32
A01-00030 Rev D

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