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1: Right click desktop > Graphics Settings > Select One or
More Active Displays
F. If USB driver cannot be identified, how to do?
1: Restart the computer and reconnect the product
G. If speed is too slow when connect hard disk, how
to do?
1: plug and pull out for more times
2: Restart the computer and reconnect the hard disk
H. If display stopped after connect high current hard
disk, how to do?
1: Must be charged. Please supply power by power adapter.
I. Can USB3.0 charge a large current mobile phone?
1: Yes, but product must be charged. Please supply power
by power adapter.
J. Why TF/SD cannot be found and read?
1: Restart the computer and reconnect
2: For Mac OS, the card must be EFAT or FAT format
3: Pls supply power by power adapter..
K. Why there is no sound in 3.5mm or HDMI?
1: Please set your voice output correctly. If HDMI display is
selected, HDMI and 3.5MM have sound output at the same
time; if VGA display is selected, only 3.5MM has sound and
HDMI has no sound.
L. When the computer is charged, the surface
temperature of the product is high, it is normal?
1: EIt is normal, but it is also in the range of the normal
working temperature (0-70 Centigrade Degrees ). After fully
charged, the product will go back lower temperature.
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