Troubleshooting & Understanding Lights - weBoost Home 3G Mode D'emploi

3. Attach the Inside Antenna to the
connector labeled "Inside Antenna."
4. Ensure the Inside Antenna is facing
away from both the Home 3G and the
Outside Antenna.
5. Plug in the power supply to the Home
3G at the input marked "Power" (next
to the "Outside Antenna" connector).
Plug the power supply into a surge
protected AC power strip with at least
a 1000 Joule rating.
6. Check the lights on top of the Home
3G. Two green lights mean you
have good signal. If you do not
have green lights, see the following
Troubleshooting Tips.
Troubleshooting &
Understanding Lights
The Home 3G includes two indicator lights,
one for each band (see FAQ for explanation
of MHz bands). Each indicator light will
either be green, orange or red.
Green indicates that the booster is
powered and operating at maximum
gain.
Solid Red indicates that the booster
Need help?
Note
Face Inside Antenna
away from Home 3G
and Outside Antenna
Band 5
Band 25/2
www.weboost.com
has shut off on the associated
frequencies to prevent oscillation
(feedback).
Solid Orange indicates that the
booster has shut off on the associated
frequencies due to close proximity of
a cell tower.
Green/Orange Blinking indicates
that the booster is operating at a
reduced gain due to close proximity of
a cell tower.
Green/Red Blinking indicates that
the booster is operating at a reduced
gain to prevent oscillation (feedback).
Note: All red light issues must be resolved
before orange light issues.
Fixing Red Light Issues
If one or more lights on the Signal Boost
are red:
1. Make sure all connections are tight.
2. Increase the distance between the
outside antenna and the inside
antenna, by moving them horizontally
and/or vertically farther apart until the
light(s) change to green.
Increase horizontal
and/or vertical
distance
3. Follow the same steps for a green/red
blinking light until the light goes solid
green.
4. If more separation is not possible and
the coverage of the booster is too
small with a green/red blinking light
indicating reduced gain, contact the
weBoost Customer Support Team for
assistance: 866-294-1660.
Fixing Orange Light Issues
If one or more lights on the Signal Booster
are orange:
1. Move the Outside Antenna away from
the strongest cellular signal in small
increments until the light turns green
or green/orange blinking.
Customer Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
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