Troubleshooting &
Understanding Lights
The Signal Boost includes four indicator
lights on the front of the Drive 4G-X . The
indicator lights will either be green or red .
Green indicates that the booster is
powered and operating at maximum
gain .
Solid Red indicates that the booster
has shut off on the associated
frequencies to prevent oscillation
(feedback) .
Green/red Blinking indicates that the
booster is operating at a reduced gain
to prevent oscillation (feedback) .
Fixing Red Light Issues
If one or more lights on the Signal Boost
are red:
1 .
Make sure all connections are tight .
2 .
Increase the distance between the
outside antenna and the Drive 4G-X,
by moving them horizontally and/or
vertically farther apart until the light(s)
change to green . Remember to keep
the antenna at least 6 inches from
any window or sunroof .
3 .
Follow the same steps for a green/red
blinking light until the light goes solid
green .
4 .
If more separation is not possible and
the coverage of the booster is too
small with a green/red blinking light
indicating reduced gain, contact the
weBoost Customer Support Team for
assistance: 866-294-1660 .
Need help?
www.weboost.com
Lights Off
1 .
Check connections on the power
supply to see that it is firmly plugged
into both the Drive 4G-X and the
power source .
2 .
If using a DC power supply in your
vehicle, ensure the power supply is
properly inserted . Then check the
12 volt power from the car socket
and the fuse . Replace the fuse if
necessary .
3 .
If using a power strip in a building,
ensure the power strip is plugged
in and turned on and that power is
coming from the outlet .
NOTE: The Signal Booster can be reset by
disconnecting and reconnecting the power
supply .
For additional descriptions on
troubleshooting, see the install video at
weboost .com/us/drive4G-Xvideo .
Alternate Outside Antenna
Installation: NMO Mount
Select a location for mounting the antenna .
The best location would be centered on the
vehicle roof, although other locations are
acceptable .
Roof mount only: For mounting the
antenna to the roof of your vehicle, use
weBoost #905814 (3/8 in . w/RG58 cable)
or #907414 (3/8 in . w/RG174 cable), which
must be purchased separately (A) . Drill a
hole in the desired location for mounting .
The size of the hole should be 3/8 in .
The plastic washer (B) should be placed
over the threads of the NMO mount (A) .
From the inside of the vehicle, insert the
threaded portion of the mount up through
the hole in the vehicle .
From the top of the vehicle, screw the
threaded nut (D) onto the mount threads
coming up through the roof and tighten
until secure .
The black rubber washer (C) should now
be positioned around the threaded nut .
Working from the inside of the vehicle,
securely route and position the cable
provided .
Customer Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm
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