TROUBLESHOOTING
ISSUE
Water bottle can't be
attached to the quick lock
Water bottle can't be
released from the quick
lock
Water bottle overflows
during the carbonation
Water is not well
carbonated/bubbly
enough
CO2 cylinder leaks after
installation
Small, white ice particles
form around the nozzle
during the carbonation
Device makes a whistling
noise during the
carbonation
PROBABLE CAUSE
Quick lock is in wrong position
Water bottle is in wrong position
Bottle is overfilled
Carbonating button is pressed too
long
CO2 cylinder is running low
Water is too warm
CO2 cylinder is not screwed in tight
enough
CO2 cylinder is not screwed in tight
This is normal, especially when the
water is cold
This is normal and ends once the
carbonation is completed
SOLUTION
Pull the quick lock and nozzle towards
yourself. Attach the bottle by turning
one quarter anti-clockwise
Gently pull the water bottle towards
yourself until it reaches its fully
forward tilt position. Release the bottle
by turning one quarter clockwise.
Fill the bottle with water up to the fill
line indicating the maximum level
Do not press the carbonating button
for longer than 1–2 seconds at a time
Replace the used CO2 cylinder with a
new one
Make sure the water used is as cold
as possible as CO2 dissolves better in
cold water
Screw the CO2 cylinder tightly into
the device
Remove the CO2 cylinder and reattach
it securely. Do it by hand, do not use
tools. Do not overtight.
EN
11