Troubleshooting
Problem
Possible cause
The mains adapter is not
supplied with power.
The notebook/netbook is not
supplied with power.
The mains adapter is
overloaded.
Cleaning and care
• Before cleaning, disconnect the product from the power supply and from any connected
device.
• Under no circumstances use aggressive cleanings agents, cleaning alcohol or other chemical
solutions since these can penetrate the housing or impair functionality.
• Never submerge the product in water.
• Have maintenance and repairs done by qualified experts or repair shops only. There are
no components located inside the product you need to maintain. Never open/dismantle the
product.
• To clean the product, a dry, soft and clean cloth is sufficient. Do not apply too much force on
the housing in order to avoid scratching.
• Use a longhaired, soft and clean brush and a vacuum cleaner to easily remove dust.
Disposal
Electronic devices are recyclable waste and must not be disposed of in the
household waste. At the end of its service life, dispose of the product in accordance
with applicable regulatory guidelines.
You thus fulfill your statutory obligations and contribute to the protection of the
environment.
Technical data
Cable length ................................. 120 cm (input)
150 cm (output)
Operating conditions ..................... 0 to +35 °C, 10 - 95 % RH
Storage conditions ........................ -10 to +55 °C, 5 - 95 % RH
Dimensions (L x W x H) ................ 123 x 56 x 23 mm
Weight .......................................... 200 g
Model identifier
SNPS-65
Input voltage
100-240
Input AC frequency
50-60
Output voltage
19.0
Output current
3.42
Output power
65.0
Average active frequency
88.5
Efficiency at low load (10%)
82.7
No load power consumption
0.17
Commercial registration number:
Manufacturer:
Solution
Check the power outlet's
circuit breaker.
Make sure the mains cable
is connected correctly to the
power outlet and the mains
adapter.
Unplug the connected
device from the mains
adapter and check the
technical data.
V
Hz
V
A
W
%
%
W
HRB 3896
Conrad Electronic SE, Klaus-Conrad-Str. 1, D-92240
Hirschau
Connector
Label
AG
AH
E
G
N
P
Q
T
X
This is a publication by Conrad Electronic SE, Klaus-Conrad-Str. 1, D-92240 Hirschau (www.conrad.com).
All rights including translation reserved. Reproduction by any method, e.g. photocopy, microfilming, or the capture in
electronic data processing systems require the prior written approval by the editor. Reprinting, also in part, is prohibited.
This publication represents the technical status at the time of printing.
Copyright 2020 by Conrad Electronic SE.
Connector Ø
Suitable for
internal/external
HP Envy
0.6 / 4.5 mm
Touchsmart
---
Lenovo
Fujitsu, Panasonic,
1.4 / 6.5 mm
Sony, Samsung,
Dell
1.0 / 5.0 mm
Samsung
0.9 / 7.9 mm
IBM, Lenovo
Fujitsu, Acer, Asus,
Compaq, Gateway,
2.5 / 5.5 mm
HP, IBM, Panasonic,
Samsung, Sharp,
Toshiba, Hitachi
0.6 / 7.4 mm
HP
1.7 / 4.75 mm
HP Pavilion
1.7 / 5.5 mm
Acer
*1499827_v2_0520_02_dh_m_en