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TROUBLE SHOOTING
What to do if ....
Noise suddenly occurs during
operation.
The humidity does not decrease.
There is little or no dehumidifying
e ect
When the unit is started the rst
time, the emitted air has a musty
odour.
The appliance is noisy.
During operation or when
switching modes, a swooshing
sound is heard.
There is residual water in the
water bucket during rst-time
use.
The appliance does not work, the
controls cannot be set.
The appliance does not work.
The fan speed cannot be
adjusted.
The humidity setting cannot be
adjusted.
An error code appears
The appliance switched o
during use.
Possible reasons / Solutions
Noise occurs if the compressor has just activated.
• The area to be dehumidi ed is too large. Your dehumidi er's capacity may be
inadequate.
• The doors are open.
• There might be some devices generating vapour in the room.
This occurs when the room temperature and/ or humidity are too low.
Due to the rising temperature of the heat exchanger, the air may have a strange smell
at rst.
The appliance may be a bit noisy if operates on a wooden oor.
This is normal. It is the sound of the refrigerant ow.
This is due to water evaporating during the dehumidi cation factory test.
This is a protection function. When the room temperature exceeds 32°C or drops below
5°C, the machine will not operate.
• Check if the POWER butt on was pressed.
• The plug was not inserted or is not making contact.
• Check whether you have set the Timer function.
• Wait 3 minutes then restart the appliance: the protection device may be preventing
operation.
In the Continuous, Strong and Laundry program modes, the fan speed cannot be
adjusted.
In the Continuous, Strong and Laundry program , the humidity level annot
be adjusted.
E2 appears in the LED display, humidity and temperature sensor was damaged.
• Check that the room where the appliance operates is not too small. When the
compressor overheats, it automatically shuts o to prevent any accidents. Should
this occur, unplug the appliance, solve the problem, wait for about 45 minutes then
restart the appliance.
• In Continuous mode, when the water bucket is full, the appliance stops
automatically; the same occurs when the water bucket is extracted or incorrectly
position.
• If the water bucket is full or has been removed, the Water Full indicator will light up
and emit "beeps". The appliance will resume working once the water is drained and
the water bucket is re-inserted.
• In the continuous drainage mode, placing the appliance on an uneven surface or
improper hose installation may result in water lling up the bucket and causing the
appliance to switch o . Should this occur, empty the water bucket then check the
dehumidi er's location and the hose for proper set-up.
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