Troubleshooting guide
Problem
lit
Button
+
Solid green indicator light
+ Button
flashing
The appliance stops during the cycle of
preheating or cooking.
Flashing
white indicator light
+
/
/
/
/
button flashing
+ Discontinue bip
The appliance no longer beeps.
Flashing
white
+
Button flashing
+ Continuous bip
After the preheating, I have put my food on
the grill but the indicator stays on PURPLE
and the cooking cycle does not start.
The appliance turns itself to manual mode
+ Flashing
red indicator light
+ button
temp control
and
light fixed
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and quality of
the food being cooked, the programs have been set and tested for good quality food.
Similarly, the thickness of the meat has to be taken into account during cooking; you cannot cook food that is thicker
than 1.5 inches.
20
Cause
• S w i t c h i n g o n t h e
appliance or starting
an automatic cooking
cycle with food between
plates and without
p re h e a t i n g (m a n u a l
mode is automatically
activated).
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Appliance failure.
• Appliance stored or used
in a room that is too cold.
• Appliance failure.
• Your food is thicker than
1.5 inches.
• You have not completely
opened the grill to place
the food.
• Not sensing the food.
The food thickness too
thin, «OK» is flashing.
• Preheating time not
completely done.
Solution
• 2 possible options:
– Choose the temperature setting by
pressing the
button and then
press OK. Allow to cook, but you must
monitor the cooking (manual mode).
– stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results. If
the problem occurs again contact your
local T-fal customer service.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact your Customer Service.
• Unplug the product and contact your
customer service.
• Food must not be t h i c ke r than 1.5
inches.
• Completely open the grill then close it.
• Confirm the start of the cooking by
pressing the
button.
• Allow to cook, but you must monitor the
cooking (manual mode).
Or
• Stop the appliance, remove the food,
close the appliance properly, re-program
the appliance and wait until end of
preheating.
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Tip
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