GB
15. CUSTOMER SERVICE / WARRANTY
All Berger Powerstation are manufactured according to the strictest quality criteria and Berger
guarantees that the units are delivered in perfect condition. Berger grants the statutory war-
ranty of 2 years on production and material defects that were present at the time of delivery
of the product. The warranty does not apply to defects resulting from natural wear and tear,
improper use, opening of the appliance, modifications to the appliance, lack of maintenance
or failure to observe these instructions. Any use of the product is at your own risk. A warranty
claim can only be accepted if a copy of the purchase receipt is enclosed when the product is
returned. The warranty shall in no case exceed the value of the product.
In all other respects, the General Terms and Conditions of Fritz Berger GmbH apply. By put-
ting the product into operation, you accept the above conditions and assume full responsibili-
ty arising from the use of this product.
The values given by Berger regarding weight, size or technical data are to be understood as
approximate values and no formal obligation for this information.
Technical changes, which are made in the interest of the product even without notice, may
also result in other values.
If you have any questions about your power station after your purchase or during operation,
please contact the seller of the product. He will explain the further procedure to you. If the
seller is unable to help you, please contact Berger.
Please contact us in advance by e-mail with information and explanation of the problem,
possibly with pictures.
Should it occur that you wish to return a Powerstation to us, please note the following inst-
ructions for quick processing:
If possible, use the original packaging as the shipping box. If you no longer have the original
packaging, please ensure adequate protection against transport damage with suitable (UN-
certified) packaging.If the goods are not shipped in the original packaging or UN-certified
packaging, we must charge for the new packaging when the product is returned. Shipment is
at the shipper's own risk.
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