Troubleshooting Guide
Problem
Possible Cause
No power supply
The lamp does
not light up
Did not press the
Power Button
Hands are wet
The touch
panel is not
Voltage fluctuation causing
responsive
panel failure
LED component failed
LED failure
Power adapter failed
Bad smell
Short circuited
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Solution
Plug in the
power adapter
Refer to the How to
Use section
Tap the panel with
dry hands
Disconnect power to
restart the lamp
Please contact the
TaoTronics Support Team
Please contact the
TaoTronics Support Team
Please contact the
TaoTronics Support Team
Warranty
TaoTronics products are covered by a 12 month limited warranty
from the date of its original purchase. If any problems occur,
please contact our support team.
We can only provide after sales service for products that are sold by
TaoTronics or TaoTronics authorized retailers and distributors. If you have
purchased your unit from a different place, please contact your seller for
return and warranty issues.
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