Troubleshooting
At first, read the «Advise of implementation».
CAUTION : Risk of personal injury. The valve may contain hot water; be careful when draining
any residual water.
IMPORTANT ! Turn off the power and water supply to the valve before performing any
maintenance.
It is recommended that any valve maintenance should be performed by an authorized JACOB
DELAFON service representative.
Troubleshooting table
Symptoms
1. Control panel is not lit.
2. The interface power indicator
pulses but does not turn on.
3. The interface functions
normally but no water flows from
the components.
Probable Cause
A. Power supply is not plugged
into the outlet.
B. Power supply connection to the
valve may be loose or disconnected.
C. Interface cable connections may be
loose or disconnected.
D. Circuit breaker has been tripped.
E. The valve memory may require
resetting.
F. If none of the recommended
actions for the above issues correct
the symptom, the valve or interface
requires servicing.
A. Interface cable connections may be
loose or disconnected.
B. If the above recommended action
does not correct the symptom,
the interface or valve requires
servicing.
A. Inlet/outlet fittings may be blocked.
B. Hot and cold water supplies are not
turned on.
C. The valve memory may require
resetting.
D. System error.
E. If none of the recommended
actions for the above issues correct
the symptom, the valve requires
servicing.
English
Recommended Action
A. Plug the power supply into the
outlet.
B. Check power supply connections to
the valve and reconnect if needed.
C. Check all interface cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the valve.
F. Contact your Jacob Delafon
authorized service representative.
A. Check all interface cable
connections, connect if needed.
B. Contact your Jacob Delafon
authorized service representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" s ection in the Valve
Homeowners Guide.
B. Turn on the water supply to the
valve.
C. Disconnect and reconnect the
power supply from the valve.
D. Check the user interface
for an error code. Refer to the
"Diagnostics" s ection in the Digital
Interface Homeowners Guide.
E. Contact your Jacob Delafon
authorized service representative.
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