Dell Latitude 120L Guide De Référence Rapide page 17

The computer does not start up
E N S U R E T H A T T H E A C A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
N D T H E P R O G R A M
E —
1 Press <Ctrl><Shift><Esc> simultaneously and click Task Manager.
2 Click the program that is no longer responding and click End Task.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
A program is designed for an earlier Microsoft
R U N T H E P R O G R A M C O M P A T I B I L I T Y
so it runs in an environment similar to non-Windows XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard.
2 Click Next and follow the instructions on the screen.
A solid blue screen appears
T U R N T H E C O M P U T E R O F F
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G
C
I N F O R M A T I O N
—
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
If you are unable to get a response by pressing a key on your keyboard or
—
— If necessary, uninstall and then reinstall the program.
®
Windows
The Program Compatibility Wizard configures a program
W I Z A R D —
If you are unable to get a response by pressing a key on your keyboard or
—
®
operating system
Quick Reference Guide
.
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