Troubleshooting - Magnavox MSB4560 Guide D'utilisation

7 Troubleshooting

To keep the warranty valid, never try to repair the product yourself.
Malfunctions may occur with any electrical equipment. This must not always involve a defect of the device.
Therefore, check the following table to see if you can eliminate the problem yourself.
Malfunction
The SoundBar does not work.
No sound from SoundBar speakers.
No sound from the wireless subwoofer.
A device cannot connect with the SoundBar
via Bluetooth.
Quality of audio play from a connected
Bluetooth device is poor.
The connected Bluetooth device connects
and disconnects constantly.
No reaction to the remote control
Possible cause/ Elimination
• Disconnect the SoundBar from the power supply
for a few minutes, then reconnect.
• Connect the correct audio cable from your
SoundBar to your TV or other devices.
• On your SoundBar remote control, press the
Source buttons to select the correct audio input.
• Make sure that the SoundBar is not muted. Press
VOL +/- to restore the sound (see 'Adjust the
volume' on page 10).
• Switch or set to other audio signal of your con-
nected external device (This product support for
Dolby Digital and LPCM).
• Wirelessly connect the subwoofer to the Sound-
Bar (see 'Pair up with the subwoofer' on page 7).
• The device does not support the compatible
profiles required for the SoundBar.
• You have not enabled the Bluetooth function of
the device. See the user manual of the device on
how to enable the function.
• The device is not correctly connected. Connect
the device correctly.
• The SoundBar is already connected with another
Bluetooth device. Disconnect the connected
device, then try again.
• The Bluetooth reception is poor. Move the device
closer to the SoundBar, or remove any obstacle
between the device and the SoundBar.
• The Bluetooth reception is poor. Move the device
closer to the SoundBar, or remove any obstacle
between the device and the SoundBar.
• For some Bluetooth, the Bluetooth connection
can be deactivated automatically to save power.
This does not indicate any malfunction of the
SoundBar.
• The battery has been exhausted, please change a
new one.
• Ensure the battery placed correctly.
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