Lockups and Software Problems
CAUTION:
Product Information Guide.
The computer does not start up
N S U R E T H A T T H E
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E
L E C T R I C A L
The computer stops responding
NOTICE:
U R N T H E C O M P U T E R O F F
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moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
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N D T H E P R O G R A M
Press <Ctrl><Shift><Esc> simultaneously.
1
Click Applications.
2
Click the program that is no longer responding.
3
Click End Task.
4
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
20
Dell Precision Mobile Workstation M20 Quick Reference Guide
Before you begin any of the procedures in this section, follow the safety instructions in the
A D A P T E R I S
I R M L Y
AC
F
O
U T L E T
You might lose data if you are unable to perform an operating system shutdown.
— If you are unable to get a response by pressing a key on your keyboard or
—
O N N E C T E D T O
H E
O M P U T E R A N D T O
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— If necessary, uninstall and then reinstall the program.
H E
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