AIRCRAFT Espresso AC-800 Mode D'emploi page 14

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TROUBLESHOOTING:
We thank you for buying one of our products, projected and assembled in accordance with the most up-to date
technological innovations.
Following carefully the simple operations described in this manual, which respect all essential safety regulations, you
will get the best performances and will appreciate the remarkable reliability of this product in the years to come.
Please find below the description of the most frequent problems and of their solution:
PROBLEM
Coffee is not creamy
The coffee is too cold
The coffee comes out too
quickly
Coffee comes out
between the coffee group
and the filter-holder
Coffee comes out in drops
The machine does not
produce steam
No coffee produced during
the coffee cycle
The machine does not
work and the ON light on
the main switch does not
come on
The ON light on the main
switch is on but the ready
steam indicator does not
go off within 10 minutes
The inserted data and pictures can be subject to changes without previous notice for the improvement of the machine's
performances.
WARRANTY TERMS: LEGAL WARRANTY
This product is covered by the warranty laws valid in the country where the product has been sold; specific information
about the warranty terms can be given by the seller or by the importer in the country where the product has been
purchased. The seller or importer is completely responsible for the product. The importer is completely responsible also for
the fulfilment of the laws in force in the country where the importer distributes the product, including the correct disposal of
the product at the end of its working life.
Inside the European countries the laws in force are the national laws implementing the EC Directive 44/99/CE.
page 14
CAUSE
1. Coffee blend not suitable for machine
2. Improper grinding
3. Insufficient coffee in filter basket
4. The filter holder has not be tightened
under the brewing group ring
1. The machine had not reached the
proper temperature
2. Filter-holder has not been preheated
3. Cups have not been preheated
4. Thermostat malfunction.
1. Coffee too coarsely ground
2. Insufficient coffee in the filter basket
3. Coffee has not been pressed enough
4. Old or unsuitable coffee
1. Filter-holder not properly inserted
2. Too much coffee in the filter
3. Edge of the filter-holder not clean
4. The douche seal is worn or damaged
1. Coffee too finely ground
2. Too much coffee in the filter
3. Coffee too firmly pressed
1. The water tube hole may be
obstructed
2. Lack of water in the tank
3. The steam nozzle has been
improperly positioned
1. Lack of water in the tank
2. Steam switch on
3. Coffee too finely ground
4. Too much coffee in the filter
5. Coffee too firmly pressed
6. The brewing group douche is dirty
1. No electricity
2. The power cable is not properly
plugged in
3. The power cable is damaged
1. Thermostat malfunction
2. Heating element malfunction
SOLUTION
1. Use a different coffee blend
2. Adjust coffee grinding
3. Put more coffee in the filter basket and press
it properly
4. Tighten better the filter holder
1. See section "Starting the Machine" and
"Making an Espresso Coffee"
2. Filter-holder must be heated together with
the water – see section "Starting the Machine"
3. Properly heat the cups on the cup-warmer
(2)
4. Contact the nearest SERVICE CENTER
1. Use a finer grinding step
2. Put more coffee in the filter basket
3. Press the coffee more firmly
4. Use a different coffee blend
1. Insert the filter-holder correctly
2. Put less coffee in the filter
3. Clean the edge of the filter-holder and the
brewing group seal
4. Contact the nearest SERVICE CENTER
1. Use a coarser grinding
2. Put less coffee in the filter
3. Press the coffee more gently
1. Clean the hole with a needle
2. See section "Starting the Machine"
3. Reposition the steam nozzle
1. Fill the tank
2. Turn off the steam switch
3. Use a coarser grinding
4. Put less coffee in the filter basket
5. Press the coffee more gently
6. Contact the nearest SERVICE CENTER
1. Restore electrical power
2. Plug in the power cable correctly
3. Contact the nearest SERVICE CENTER for a
replacement cable
1. Contact the nearest SERVICE CENTER
2. Contact the nearest SERVICE CENTER
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