My Pond Water Is Still Dirty
If the water in your pond is still not clear after installing your filter, this might be
due to the following:
The filter has not been installed for long enough - it can take a few weeks to
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see the full effects of the biological filtration.
Your filter sponges are dirty - consult the maintenance section above on
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routine and deep clean instructions for your filter sponges.
The quartz sleeve is dirty - consult the maintenance section above on how to
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clean your quartz sleeve.
Your pond is heavily populated - ensure that your pond is not overcrowded.
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Your pond water is very dirty - you may need to remove any leaves from your
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pond, carry out a water change, or remove widespread algae with the use of
an additional water treatment.
Insufficient pump size - ensure that your water pump is the correct size for
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your pond.
If none of the above resolves your issue, or you require spare parts for your
filter, please contact the supplier of your unit.