POLTI MOPPY Manuel D'instructions page 15

8. TROUBLESHOOTING
PROBLEM
The appliance does not turn on.
No steam is coming out
Cloth dripping.
Release of steam/water after
removing the brush.
If problems persist or are not listed above, please contact our Polti Customer Services.
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CAUSE
No power.
Out of water.
Appliance turned off.
Misalignment of the ar-
rows.
Safety lock.
Too much time spent re-
sting on the base during
steaming.
Water residue in the cir-
cuit.
| 15 |
SOLUTION
Check that Moppy has been
plugged into the power supply
as shown in Chapter 1..
Disconnect Moppy from the
power supply, fill the water
tank and wait about 10 se-
conds, then use the appliance.
Turn the appliance on.
Check that the arrow of the ba-
se is aligned with that of the
brush.
If 60 sec. have elapsed since
the brush started charging,
Moppy enters into safety lock.
Remove the brush and wait 15
sec.
Decrease time resting on base.
This is normal and stops within
a few seconds.