Troubleshooting
• The freezer or cooler door may be
ajar. >>> Check that the doors are
fully closed.
• The product may be set to
temperature too low. >>> Set the
temperature to a higher degree and
wait for the product to reach the
adjusted temperature.
• The cooler or freezer door washer
may be dirty, worn out, broken or
not properly settled. >>> Clean or
replace the washer. Damaged / torn
door washer will cause the product to
run for longer periods to preserve the
current temperature.
The freezer temperature is very
low, but the cooler temperature is
adequate.
• The freezer compartment
temperature is set to a very low
degree. >>> Set the freezer
compartment temperature to a higher
degree and check again.
The cooler temperature is very
low, but the freezer temperature is
adequate.
• The cooler compartment temperature
is set to a very low degree. >>>
Set the freezer compartment
temperature to a higher degree and
check again.
The food items kept in cooler
compartment drawers are frozen.
• The cooler compartment temperature
is set to a very low degree. >>>
Set the freezer compartment
temperature to a higher degree and
check again.
The temperature in the cooler or the
freezer is too high.
• The cooler compartment temperature
is set to a very high degree. >>>
Temperature setting of the cooler
compartment has an effect on
Refrigerator/User Manual
the temperature in the freezer
compartment. Wait until the
temperature of relevant parts reach
the sufficient level by changing the
temperature of cooler or freezer
compartments.
• The doors were opened frequently or
kept open for long periods. >>> Do
not open the doors too frequently.
• The door may be ajar. >>> Fully close
the door.
• The product may have been recently
plugged in or a new food item is
placed inside. >>> This is normal.
The product will take longer to reach
the set temperature when recently
plugged in or a new food item is
placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The ground is not level or durable.
>>> If the product is shaking when
moved slowly, adjust the stands to
balance the product. Also make sure
the ground is sufficiently durable to
bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid
flowing, spraying etc.
• The product's operating principles
involve liquid and gas flows. >>> This
is normal and not a malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the cooling
process. This is normal and not a
malfunction.
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