Coway airmega AP-1512HHS Mode D'emploi page 66

Products with original serial numbers that have
been removed, altered, or cannot be readily
determined. Model and serial numbers, along
with original retail sales receipts, are required for
warranty validation.
Increases in utility costs and additional utility expenses.
Repairs when the product is used for other than
normal and usual household use (e.g., commercial
use, in offices and recreational facilities) or contrary
to the instructions outlined in the product' s owner' s
manual.
Costs associated with removal of the product from
your home for repairs.
The removal and reinstallation of the product if it is
installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including the owner' s and installation manuals of
Coway.
Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by
Coway.
The cost of repair or replacement under these
excluded circumstances shall be borne by the
consumer.
TO OBTAIN WARRANTY SERVICE:
Please contact Coway at 1-800-285-0982 between
8:00am and 5:00pm PT, Monday through Friday, to
speak with an authorized representative of Coway.
Your warranty claim file will be opened, and you
will be instructed to send the proof of purchase,
video footage showing the alleged defect and
the product to the address designated by the
representative. Within 45 days from its receipt of
said proof, video footage and the product, Coway
will either (i) send you the repaired or replaced
product at no charge to you or (ii) send you your
original product at your costs if your warranty claim
is denied, which will be promptly notified by Coway.
THE PROOF OF PURCHASE, VIDEO FOOTAGE AND
THE PRODUCT SHALL BE RECEIVED BY COWAY
WITHIN 30 DAYS AFTER YOUR WARRANTY CLAIM
FILE IS OPENED.
For additional product information, please visit
Coway's website at http://www.cowaymega.com
For further assistance, please write:
Woongjin Coway USA, Inc. 4221 Wilshire Blvd.,
STE 210 Los Angeles, CA 90010
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND COWAY ARISING
OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED
EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION.
BINDING ARBITRATION MEANS THAT YOU AND
COWAY ARE EACH WAIVING THE RIGHT TO A JURY
TRIAL AND TO BRING OR PARTICIPATE IN A CLASS
ACTION.
Definitions. For the purposes of this section,
references to "Coway" mean Woongjin Coway
USA, Inc., its parents, subsidiaries and affiliates,
and each of their officers, directors, employees,
agents, beneficiaries, predecessors in interest,
successors, assigns and suppliers; references to
"dispute" or "claim" shall include any dispute, claim
or controversy of any kind whatsoever (whether
based in contract, tort, statute, regulation,
ordinance, fraud, misrepresentation or any other
legal or equitable theory) arising out of or relating
in any way to the sale, condition or performance of
the product or this Limited Warranty.
Notice of Dispute. In the event you intend to
commence an arbitration proceeding, you must
first notify Coway in writing at least 30 days in
advance of initiating the arbitration by sending a
letter to Coway at Woongjin Coway USA, Inc., Attn:
Legal Department- Arbitration, 4221 Wilshire Blvd.,
STE 210, Los Angeles, CA 90010.
You and Coway agree to engage in good faith
discussions in an attempt to amicably resolve your
claim. The notice must provide your name, address,
and telephone number; identify the product that
is the subject of the claim; and describe the nature
of the claim and the relief being sought. If you and
Coway are unable to resolve the dispute within 30
days, either party may proceed to file a claim for
arbitration.