Wilson Electronics WilsonPro A1000 Instructions D'installation page 7

Troubleshooting
The WilsonPro A1000-3G/4G has advanced
programming, allowing it to automatically
adjust for a variety of possible problems,
and still boost your signal. It also includes
three indicator lights, one for each band
(see FAQ for explanation of MHz bands). All
indicator lights will be green, red, or orange;
or a combination of these lights.
Green indicates the unit is powered
and working properly. You always want
the lights to be green on the bands you
plan to use.
Red indicates the A1000-3G/4G has
shut down due to extreme oscillation
(feedback).
Orange indicates the A1000-3G/4G
has shut down due to extreme
overload. This is caused from being too
close to a cell tower.
The A1000-3G/4G also has two unique light
functions – green with an alternating red,
and green with an alternating orange. Both
of these indicate the booster is working,
though at a reduced gain.
IMPORTANT NOTE: Reduced gain
decreases the inside coverage area. If the
amount of coverage area is sufficient, your
installation is complete.
Green and Orange indicates the
booster has detected overload, and
has automatically reduced the gain to
correct this scenario.
Green and Red indicates the booster
has detected oscillation, and has
automatically reduced the gain to
correct this scenario.
Note: Both of the above can occur, but
the booster will choose the light option
that relates to the greatest reduction in
gain.
Fixing Red Light Issues
If one or more lights on the Signal Booster
are red:
1.
2.
A1000
3G/4G
3.
Fixing Orange Light Issues
If one or more lights on the Signal Booster
are orange:
1.
2.
Need help?
support-gh@techlineglobal.com
Make sure all connections are tight.
If the coverage area is not large
enough with a reduced gain and
alternating green and red lights, you
need to increase the distance between
the Outside Antenna and the Inside
Antenna by moving them horizontally
and/or vertically farther apart. After
doing so, reset the booster by
unplugging the power supply and then
plugging it back in. If the light is green
after separating the antennas, you
have ensured the maximum coverage.
If your coverage area is still too small
after separating the antennas contact
the Customer Support for assistance.
If the coverage area is not large
enough with a reduced gain and
alternating green and red lights,
move the Outside Antenna away from
the strongest cellular signal in small
increments until the light turns green.
If the Signal Booster will not respond,
relocation of the outside antenna may
be required.
If the light remains orange or the
coverage area is still too small, contact
the Wilson Electronics Technical
Support for assistance.
Move the outside
antenna away from
the strongest cellular
signal in small
increments
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