C
Useful information
CAUTION!
• Make sure the valve cap and emergency drain hose are
reinstalled properly, with the cap plates inserted to align
with the hole plates, otherwise water may leak out.
• Some machines don't have an emergency drain hose, so
steps 2 and 3 can be skipped. Rotate the lower cover cap
directly to make water run into the basin.
• When the appliance is in use and depending on the
programme selected, there may be hot water in the
pump. Never remove the pump cover during a wash cycle;
always wait until the appliance has finished the cycle and
is empty. When replacing the cover, ensure it is securely
re-tightened.
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EN
C
Useful information
Trouble Shooting
If there is a problem with the appliance, check if you can resolve it using the tables below.
If the problem persists, please contact customer services.
Description
Possible cause
Door is not closed properly.
Appliance does not start
Clothes are stuck.
Door can't be opened
Safety protection is activated.
Connections are not tight
Water leakage
enough.
Detergent residues in
Detergent is damp and/or
the detergent dispenser
clotted.
Indicator or display does
PC board or harness have
not work
connection problems.
Fixing bolts still in place.
Abnormal noise
Floor is not solid or level.
Error Codes
Description
Possible cause
Door is not closed properly
Water injecting problem during
wash cycle.
Overtime water draining
Water overflow
Others
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Solution
Close the door properly and restart.
Check the laundry.
Disconnect the power and restart.
Check and fasten the water inlet pipe.
Check and clean the outlet hose.
Clean and wipe the detergent
dispenser dry.
Switch off the power and check if the
mains plug is connected properly.
Check if the fixing bolts have been
removed Make sure the appliance is
installed on a solid and level floor.
Solution
Close the door properly and restart.
Check if the water pressure is high
enough.
Straighten the water pipe.
Clean the inlet valve filter.
Check the drain hose for blockages.
Restart the appliance.
Restart the appliance. If the problem
persists, please contact customer
services.
EN