In case of goods to be returned for warranty replacement, it is necessary to have a written acceptance from
FIORENTINI technical department before sending them.
All defective parts must be carefully packed in order to avoid further damages during transport.
Goods must be shipped ex-warehouse and followed by :
• serial number of the equipment where they were installed on;
• item code of the defective part;
• detailed description of the defect and of the condictions where it happened.
In case of defective electric or electronic goods,
please return them separately from other materials,
in order to help us in dividing dangerous wastegoods
and recicle the (RAEE) as DER 2002/96/CEE LOW.
GOODS TO BE RETURNED
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