Draining the Dispenser
The dispenser should be drained before cleaning the
tanks and before leaving for long vacations or absences.
1. Remove the water bottle from the dispenser.
2. Press both dispenser buttons until no more water
comes out of the taps.
3. Place a bucket beneath the drain outlet. The drain
outlet is located at the rear of the dispenser (see
image).
4. Remove the cap from the drain outlet and allow
water to drain completely. Replace the cap.
TROUBLESHOOTING TIPS
Please check the following troubleshooting tips before having the machine repaired.
Problem
Water not hot enough or
cold enough
Water dispenser does not
work
Water dispenser leaks
from the outside
Water dispenser is noisy
Possible Causes
Dispenser is unplugged
The fuse is blown / the circuit breaker
is tripped
All the water in the water tank has
been used
Empty water bottle
Mineral deposits clogging tanks
Crack or pin hole in bottle
Water Dispenser is uneven
Bottle making a gurgling noise as
water fills the tanks
IMPORTANT: Set both power switches to the 0 (off)
position and unplug the water dispenser before draining.
Allow the dispenser to cool overnight before draining to
reduce the risk of scalding
Floor models
What To Do
Push the plug completely into the outlet
Replace fuse or reset the circuit breaker
Wait 30 minutes for water to heat or cool
Replace with new bottle of water
See Cleaning and Caring for the Dispenser
Replace with a new bottle of water
Make sure the water dispenser is installed on a
level floor which is strong enough to support it
when fully loaded
This is normal
7
Drain outlet cap