Prompt Set
TROUBLESHOOTING GUIDE
PROBLEM
DESCRIPTION
• Wrinkles in bottom of liner
• Pool has taken
were not adequately smoothed
on an oval,
out prior to filling.
rectangular or
• Side walls were not properly
FILLED
"egg-like" shape.
"pushed out" as pool was
POOL IS
• Pool appears to
filled, causing circumference
NOT ROUND
of top ring to be outside that
slope to one side
of the pool's side walls.
or pool water
• Pool is resting on bumpy or
depth is uneven.
sloping ground.
• Water turns
• The chlorine is oxidizing
blue, brown, or
minerals in your water. This
COLORED
black when first
commonly occurs with
WATER
treated with
water from different
sources.
chlorine.
• "Hard Water" caused by
an elevated pH.
PARTICALS
• Water looks
• Chlorination is inadequate.
SUSPENDED
"milky" or
• Foreign debris in water.
IN WATER
cloudy.
• Bathers are not cleaning
their feet prior to entering
pool.
• Tear or hole in pool liner.
PERSISTENT
• Tear or hole in a filter
• Pool appears to
LOW
pump hose.
be losing water
WATER
• Hose clamps are too loose.
on a daily basis.
• Evaporation from high
LEVEL
summer temperatures.
• Water has
greenish tint.
• Green, brown or
black spots appear
ALGAE
on pool liner.
• Algae is present.
• Pool bottom is
slippery and/or an
unpleasant odor is
present.
• Water is not
• Pool was set up in an
POOL
warming to a
excessively shady or tree
WATER IS
comfortable
lined area.
COOL
swimming
• Heat is escaping from pool
temperature.
water.
TM
Pool
CAUSE
REMEDY
• Drain pool to a 1" water
depth and then smooth out as
many wrinkles as possible.
• Drain pool to a 1" water
depth and then push out side
walls until they are outside of
the circumference of the top
ring.
• Make sure ground
underneath pool is very flat,
level and free of any mounds
of soil.
• Adjust pH to recommended
level.
• Run filter until water is
clear.
• Regularly clean cartridge.
• Adjust pH. Check with a
swimming pool supply retailer
for correct water treatment.
• Ensure proper chlorine level.
• Clean or replace your filter.
• Spray off dirt with a high-
pressure hose before entry.
• Locate damage and repair
with the included patch kit.
• Repair or replace hoses.
• Tighten all hose clamps.
• Keep pool covered when
not in use.
• Apply "shock" treatment
(super-chlorinator). Check pH
and adjust to an appropriate
level per your local pool
supply retailer.
• Vacuum or lightly scrub pool
liner.
• Test water often to maintain
proper chlorine levels.
• Relocate pool to a more open
location where it can get
maximum exposure to sunlight
during peak daylight hours.
• Keep your pool covered
whenever it is not in use.
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