Troubleshooting Procedures; Troubleshooting Table - THE BOLD LOOK OF KOHLER K-1188 Guide D'installation

Troubleshooting Procedures

Troubleshooting Table

For warranty service, contact your dealer or wholesale distributor. This Troubleshooting Guide is for general
aid only. Contact a Kohler Authorized Service Representative or a qualified electrician to correct all electrical
problems. For warranty service, contact your dealer or wholesale distributor.
Symptoms
1. Green light in
"On/Off" control
switch flashes before
the bathing well is
full of water.
2. Product does not
start.
3. Water does not
cascade evenly over
the entire bathing
well rim.
4. Unit stops
automatically before
18 minutes.
Kohler Co.
Probable Causes
A. Spout fills directly into
overflow channel.
B. One or both butterfly
valves do not work.
C. Control does not work.
A. No power to unit.
B. Water does not cover the
overflow channel sensors.
C. "On/Off" control switch
does not light up or flash
when the unit is running
or filled as required.
D. Pump/motor does not
work.
E. Control does not work.
A. Unit is not level.
B. Bathing well ports are
blocked.
C. Metal suction screen is
blocked.
A. GFCI/ELCB trips.
17
Recommended Action
A. Adjust/reinstall the spout
to fill directly into the
bathing well. Refer to the
installer/dealer.
B. Check the butterfly valve
wiring or replace the
butterfly valves. Refer to
the installer/dealer.
C. Check the wiring or
replace the control. Refer
to the installer/dealer.
A. Turn on the power to the
unit, or correct the source
of the power loss. Refer to
the installer/dealer.
B. Fill the bathing well until
water flows over the
bathing well rim, into the
overflow channel, and
covers the overflow
channel sensors.
Suggested fill level is to
the drain overflow.
C. Check the wiring or
replace the "On/Off"
control switch. Refer to
the installer/dealer.
D. Rebuild or replace the
pump/motor. Refer to the
installer/dealer.
E. Check the wiring or
replace the control. Refer
to the installer/dealer.
A. Level the unit by using
the wrench provided to
turn the adjustable feet up
or down as needed.
B. Remove blockage.
C. Clean the metal suction
screen.
A. Identify the source of the
fault and correct. Refer to
the installer/dealer.
1019731-2-A