Trouble Shooting - Smartwares CS97DVR Instructions D'installation Et D'utilisation

TROUBLE SHOOTING

Problem
"No Signal" or "No
Video"
Low or unstable
streaming video
Possible Cause / Possible Solution
‧No Power supply to camera
→ Check power adapter and power cord connection
‧The camera is not paired with monitor or signal disconnected
→ Unplug camera power, then plug in again to reconnect.
→ For more details, please refer to the pairing section.
‧Service out of range
→ Relocate CS97DVR or camera for better reception
→ Adjust antenna or useCS97DVR proprietary extension cable
with high gain antenna to improve the range. Please contact the
store from which you made the purchase.
‧Signal has been blocked.
→ If possible, remove major obstacles in between cameras and
monitor or relocate camera/monitor away from the water
tank(aquarium),metal covered surface(tin roof/ metal door) and
the brick/marble wall
‧Antenna directional limitation
→ Relocate the monitor or cameras for better reception
→ Adjust antenna or use monitor proprietary extension cable with
high gain antenna to improve the range. Please contact the store
from which you made the purchase.
‧Strong electromagnetic interference near by
→ Keep working motors (hair dryer / heat fan / air conditioner / water
pump) or microwave oven away from the cameras and monitor.
‧Busy signal in air or wireless bandwidth is low
→ keep cameras away from each other 3 meters or above.
→ keep the router or hot spot away from cameras.
→ From [camera setup], lower the camera resolution and quality to
save bandwidth consumption in the air and receive more streaming
video.
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