Troubleshooting - Klarstein VIRTUOSA Mode D'emploi

TROUBLESHOOTING

Problem
The cooktop cannot Be
turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
Possible causes
No power.
The controls are locked.
There may be a slight
film of water over the
controls or you may be
using the tip of your
finger when touching
the controls.
Rough-edged cookware.
Unsuitable, abrasive
scourer or cleaning
products being used.
This may be caused
by the construction of
your cookware (layers
of different metals
vibrating differently).
What to do
Make sure the cooktop
is connected to the
power supply and that
it is switched on. Check
whether there is a power
outage in your home or
area. If you've checked
everything and the
problem persists, call a
qualified technician.
Unlock the controls.
Make sure the touch
control area is dry and
use the ball of your
finger when touching
the controls.
Use cookware with flat
and smooth bases. See
'Choosing the right
cookware'. See 'Care and
cleaning'.
This is normal for
cookware and does not
indicate a fault.
EN
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